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We've fixed an issue where some users might not be able to upload videos and would be shown a screen that the video is being processed infinitely.


We've fixed the issue and removed all the affected videos. We apologize for the inconvenience caused. You can reach us at support@hapvid.com for any queries.

Privacy Policy

Policies and Safety


When you use "Hapvid", you join a community of people from all over the world. Every new cool community feature on "Hapvid" involves a certain level of trust. Millions of users respect that trust and we trust you to be responsible too. Following the guidelines below helps to keep "Hapvid" fun and enjoyable for everyone.


You might not like everything you see on "Hapvid". If you think content is inappropriate, use the support system to submit it for review by our "Hapvid" staff. Our staff carefully reviews flagged content 24 hours a day, 7 days a week to determine whether there’s a violation of our Community Guidelines.


Community Guidelines       


Here are some common-sense rules that'll help you steer clear of trouble. Please take these rules seriously and take them to heart. Don't try to look for loopholes or try to lawyer your way around the guidelines—just understand them and try to respect the spirit in which they were created.


Nudity or sexual content


"Hapvid" is not for pornography or sexually explicit content. If this describes your video, even if it's a video of yourself, don't post it on "Hapvid". Also, be advised that we work closely with law enforcement agencies and we also report child exploitation. 


Harmful or dangerous content


Don't post videos that encourage others to do things that might cause them to get badly hurt, especially kids. Videos showing such harmful or dangerous acts may get age-restricted or removed depending on their severity.


Hateful content


Our products are platforms for free expression. But we don't support content that promotes or condones violence against individuals or groups based on race or ethnic origin, religion, disability, gender, age, nationality, veteran status, or sexual orientation/gender identity, or whose primary purpose is inciting hatred on the basis of these core characteristics. This can be a delicate balancing act, but if the primary purpose is to attack a protected group, the content crosses the line. 


Violent or graphic content


It's not okay to post violent or gory content that's primarily intended to be shocking, sensational, or gratuitous. If posting graphic content in a news or documentary context, please be mindful to provide enough information to help people understand what's going on in the video. Don't encourage others to commit specific acts of violence. 


Harassment and cyberbullying


It’s not ok to post abusive videos and comments on "Hapvid". If harassment crosses the line into a malicious attack it can be reported and may be removed. In other cases, users may be mildly annoying or petty and should be ignored. 


Spam, misleading metadata, and scams


Everyone hates spam. Don't create misleading descriptions, tags, titles, or thumbnails in order to increase views. It's not okay to post large amounts of untargeted, unwanted or repetitive content, including comments and private messages.


Threats


Things like predatory behavior, stalking, threats, harassment, intimidation, invading privacy, revealing other people's personal information, and inciting others to commit violent acts or to violate the Terms of Use are taken very seriously. Anyone caught doing these things may be permanently banned from "Hapvid". 


Copyright


Respect copyright. Only upload videos that you made or that you're authorized to use. This means that please don't upload videos you didn't make or use content in your videos that someone else owns the copyright to, such as music tracks, snippets of copyrighted programs, or videos made by other users, without necessary authorizations. Visit our Copyright Center for more information. 


Privacy


If someone has posted your personal information or uploaded a video of you without your consent, you can request removal of content based on our Privacy Guidelines. 


Impersonation


Accounts that are established to impersonate another channel or individual may be removed under our impersonation policy.


Child endangerment


Learn what to do if you encounter inappropriate content. Also, be advised that we work closely with law enforcement and we report child exploitation 


Additional policies


Additional policies on a range of subjects. 


If a "Hapvid" creator’s on- and/or off-platform behavior harms our users, community or ecosystem, we may respond based on a number of factors including, but not limited to, the egregiousness of their actions and whether a pattern of harmful behavior exists. 
Our response will range from suspending a creator’s privileges to account termination.


Nudity and sexual content policies


If a video is intended to be sexually provocative, it is less likely to be acceptable for "Hapvid".


What is and isn’t allowed


Sexually explicit content like pornography is not allowed. Videos containing fetish content will be removed or age-restricted depending on the severity of the act in question. In most cases, violent graphics, or humiliating fetishes are not allowed to be shown on "Hapvid".


A video that contains nudity or other sexual content may be allowed if the primary purpose is educational, documentary, scientific, or artistic, and it isn’t gratuitously graphic. For example, a documentary on breast cancer would be appropriate, but posting clips out of context from the same documentary might not be. Remember that providing the context in the title and description will help us and your viewers determine the primary purpose of the video.


Age-restricted content


In cases where videos do not cross the line, but still contain sexual content, we may apply an age-restriction so that only viewers over a certain age can view the content.


Videos containing nudity or dramatized sexual conduct may be age-restricted when the context is appropriately educational, documentary, scientific or artistic. Videos featuring individuals in minimal or revealing clothing may also be age-restricted if they're intended to be sexually provocative, but don't show explicit content.


What we consider when age-restricting a video





      • Whether breasts, buttocks or genitals (clothed or unclothed) are the focal points of the video;







      • Whether the video setting is sexually suggestive (e.g. a location generally associated with sexual activity, such as a bed);







      • Whether the subject is depicted in a pose that is intended to sexually arouse the viewer;







      • Whether the language used in the video is vulgar and/or lewd;







      • Whether the subject's actions in the video suggest a willingness to engage in sexual activity (e.g. kissing, provocative dancing, fondling); and







      • If a subject is minimally clothed, whether the clothing would be acceptable in appropriate public contexts (e.g. swimwear vs. lingerie).







      • Other factors include:





            • The length of time an image appears in the video









            • Fleeting vs prolonged exposure especially relative to the overall length of the video.









            • The camera angle and focus









            • The relative clarity of the images in the video









            • The video thumbnail








Reporting nudity and sexual content:


Flag the video: You may report videos that you believe violate this policy or may not be appropriate for all ages by flagging the video


Policies on harmful or dangerous content


While it might not seem fair to say you can’t show something because of what viewers might do in response, we draw the line at content that intends to incite violence or encourage dangerous or illegal activities that have an inherent risk of serious physical harm or death.


Videos that we consider to encourage dangerous or illegal activities include instructional bomb making, choking games, hard drug use, or other acts where serious injury may result. A video that depicts dangerous acts may be allowed if the primary purpose is educational, documentary, scientific, or artistic (EDSA), and it isn’t gratuitously graphic. For example, a news piece on the dangers of choking games would be appropriate but posting clips out of context from the same documentary might not be.


Videos that incite others to commit acts of violence are strictly prohibited from "Hapvid". If your video asks others to commit an act of violence or threatens people with serious acts of violence, it will be removed from the site.


We are very sensitive to any harmful or dangerous content that involves minors. If your video shows a minor participating in a harmful or dangerous activity, do not post it. In the interest of protecting minors, we may age-restrict videos containing adults participating in activities that have a high risk of injury or death.


What we consider when deciding whether to age-restrict or strike a video





      • Whether the act in question could lead to serious injury or death.







      • Whether the individuals participating in the act are trained professionals taking all necessary precautions to prevent injury.







      • Whether the act could be easily imitated by minors.







      • Whether the content could be used to commit serious acts of violence.







      • Whether the upload is educational, documentary, scientific or artistic in nature.




Reporting harmful or dangerous content


Flag the video: You may report videos that you believe violate this policy or may not be appropriate for all ages by flagging the video


Hate speech policy


We encourage free speech and try to defend your right to express unpopular points of view, but we don't permit hate speech.


Hate speech refers to content that promotes violence against or has the primary purpose of inciting hatred against individuals or groups based on certain attributes, such as:





      • race or ethnic origin







      • religion







      • disability







      • gender







      • age







      • veteran status







      • sexual orientation/gender identity




There is a fine line between what is and what is not considered to be hate speech. For instance, it is generally okay to criticize a nation-state, but if the primary purpose of the content is to incite hatred against a group of people solely based on their ethnicity, or if the content promotes violence based on any of these core attributes, like religion, it violates our policy.


Reporting hateful content


Keep in mind that not everything that’s mean or insulting is hate speech. If you’re upset by content that a specific person is posting, you may wish to consider blocking the user


However, if you feel that content violates our hate speech policy, report it to "Hapvid" for review in one of the following ways:





      • Flag the video:  You may report hateful content that you think may violate our community guidelines by flagging







      • File an abuse report: If you have found multiple videos, comments, or a user’s entire account that you wish to report, please visit our reporting tool, where you will be able to submit a more detailed report.




Violent or graphic content policies


Real, dramatized, or fake violence


Real depictions of graphic or violent content


Increasingly, "Hapvid" is becoming an outlet for citizen8 journalists, documentarians, and other users to publish accounts of what is happening in their daily lives. It is inevitable that some of these videos will contain content that is violent or graphic in nature.


It’s not okay to post violent or gory content that’s primarily intended to be shocking, sensational, or gratuitous. If a video is particularly graphic or disturbing, it should be balanced with additional context and information. If posting graphic content in a news, documentary, scientific, or artistic context, please be mindful to provide enough information to help people understand what's going on. In some cases, the content may be so violent or shocking that no amount of context will allow that content to remain on our platforms. Lastly, don't encourage others to commit specific acts of violence. 


If the violence shown in your video is particularly graphic, please make sure to post as much information as possible in the title and metadata to help viewers understand what they are seeing. Providing documentary or educational context can help the viewer, and our reviewers, understand why they may be seeing the disturbing content.


For instance, a citizen journalist who captures footage of protesters being beaten and uploads it with relevant information (date, location, context, etc) would likely be allowed. However, posting the same footage without contextual or educational information may be considered gratuitous and may be removed from the site.


Dramatized depictions of graphic or violent content


Some people post videos that contain dramatized depictions of violence. Much like movies and TV, graphic or disturbing content that contains violence, gore, or shocking content is not suitable for minors and will be age-restricted.


Terrorist content


We do not permit terrorist organizations to use "Hapvid" for any purpose, including recruitment. "Hapvid" also strictly prohibits content related to terrorism, such as content that promotes terrorist acts, incites violence, or celebrates terrorist attacks. 


If posting content related to terrorism for an educational, documentary, scientific, or artistic purpose, be mindful to provide enough information so viewers understand the context. Graphics or controversial footage may be subject to a warning screen.


Content may be age-restricted


In some cases, real, dramatized, or fake violence may not be suitable for all ages. 


What we consider when age-restricting depictions of graphic or violent content





      • Whether the video shows scenes containing physical attacks where the injury sustained is bloody or gory.







      • Whether the video shows the graphic aftermath of a violent act.







      • Whether the shots of violence or gore are the focal point of the video.







      • Whether the violence contained in the video is realistic when posted in a dramatic context.







      • Whether the video contains adult themes and is targeting minors.







      • Other factors include:





            • The length of time an image appears in the video




                  • Fleeting vs. prolonged exposure is especially relative to the overall length of the video.















            • The camera angle and focus









            • The relative clarity of the images in the video









            • The video thumbnail








How to report graphic or violent content


You may report videos that you believe violate this policy, or may not be appropriate for all ages, by flagging the video.


Harassment and cyberbullying policy


We want you to use "Hapvid" without fear of being subjected to malicious harassment. In cases where harassment crosses the line into a malicious attack, it can be reported and will be removed. In other cases, users may be mildly annoying or petty and should simply be ignored.


Harassment may include :





      • Abusive videos, comments, messages







      • Revealing someone’s personal information, including sensitive personally identifiable information such as social security numbers, passport numbers, or bank account numbers.







      • Maliciously recording someone without their consent







      • Deliberately posting content in order to humiliate someone







      • Making hurtful and negative comments/videos about another person







      • Unwanted sexualization, which encompasses sexual harassment or sexual bullying in any form







      • Incitement to harass other users or creators




Tips and advice :





      • Pause before you post: Think seriously about how you may be perceived online and do not post anything that may compromise your reputation or safety.







      • Speak up: Tell friends to stop cyberbullying and voice your opinion against cyberbullying when you see it on the site.







      • Tell an adult if you remain concerned about another’s actions towards you online.







      • Try deleting comments and blocking the user if another user is bothering you, so they can't leave more comments. You can also turn comments off for any video or manage comments by requiring pre-approval before they get posted.







      • Respect people’s opinions online but know when it crosses the line. We want "Hapvid" to be a dynamic and expressive platform but we do not want users to feel intimidated or threatened.







      • Report harassing users and content via "Hapvid"’s a reporting tool




To learn about tools available to you to help you manage your experience on the site, especially abusive users, please visit our privacy and safety page.


Sometimes criticism and insults can escalate into more serious forms of harassment and cyberbullying. If specific threats are made against you and you feel unsafe, tell a trusted adult and report it to your local law enforcement agency


Spam, deceptive practices & scams policies


We are constantly working to keep "Hapvid" free of spam, scams, and other deceptive practices that attempt to take advantage of the "Hapvid" community. Below you can learn in more detail what constitutes a violation of these policies.


Video, channel, and comment spam


It's not okay to post large amounts of untargeted, unwanted, or repetitive content in videos, comments, private messages, or other places on the site. If the main purpose of your content is to drive people off of "Hapvid" and onto another site, it will likely violate our spam policies.


It's not okay to post large amounts of repetitive and/or re-uploaded videos to your channel. If the main purpose of your channel is to monetize other channels' content, it will likely violate our spam policies. If you believe your copyright-protected work was posted on "Hapvid" without authorization, you may submit a copyright infringement notification.


Artificial traffic spam


Anything that artificially increases the number of views, likes, comments, or other metric either through the use of automatic systems or by serving up videos to unsuspecting viewers, is against our terms. Additionally, content that solely exists to incentivize viewers for engagement (views, likes, comments, etc) is prohibited.


Videos and accounts that are found to be in violation of our terms may be terminated and removed from "Hapvid".


Be aware that if you hire someone to promote your channel, their decisions may impact your channel. Any method that violates our terms of service can result in a video or channel takedown, whether it's an action taken by you or someone you've hired.


Misleading metadata


Metadata refers to any and all additional information provided on a video. This includes the title, description, tags, annotations, and thumbnail. The reason we have metadata is so that you can add additional contextual information to your videos. Please do not use these features to game or trick our search algorithms. All metadata should be representative of the content contained in your video. Among other things, metadata added in an attempt to game search algorithms will lead to the removal of your video and a strike against your account.


Please select a reasonable number of tags that most closely reflect your video content. Please also only add tags to the tag section of your metadata. Adding additional tags to the description of your video may constitute spam and can result in the removal of your video.


Misleading or racy thumbnails


Please select the thumbnail that best represents your content. Selecting a sexually provocative thumbnail may result in the removal of your thumbnail or the age-restriction of your video. The thumbnail is the title card that will be shown next to your video across the site and should be appropriate for all ages.


If you are uploading a parody, review or vlog, please choose appropriately representative metadata that will not confuse users into believing that your video is something it is not. This is especially important to remember in relation to current events or viral videos. Please select a thumbnail and title that clearly illustrate that your video is commentary and not footage from an actual event. Videos that are deemed deceptive will be removed from the site and strikes may be issued to the uploader.


Scams


Some users create content which attempts to trick others for their own financial gain. Content that deliberately tries to mislead users for financial gain may be removed, and in some cases, strikes may be issued to the uploader.


Be wary of claims that seem too good to be true, as they likely are.


Blackmail or extortion


"Hapvid" has a zero-tolerance policy for extortion and/or blackmail. If someone has recorded a sexually exploitative video of you and has sent the link, please flag this content immediately for removal and contact your local law enforcement.


How to report spam or deceptive content





      • Flag the video: You may report videos that contain spam or misleading content by flagging the video







      • Reporting comments: You may also report comments you believe are spam by clicking the flag for spam




Policy on threats


The "Hapvid" community is important to us and we want to see it flourish. To ensure that this is possible, content that makes threats of serious physical harm against a specific individual or defined group of individuals will be removed.


People who threaten others may receive a strike on their account and their account may be terminated.


How to report a threat





      • Flag the video: You can report serious threats of violence by flagging the video.







      • File an abuse report: If you have found multiple videos, comments, or a user’s entire account that you wish to report, use our reporting tool where you will be able to submit a more detailed complaint.




If you feel you've had a serious violent threat made against you, contact your local law enforcement.


 


Protecting your privacy


We want you to feel safe when you're on "Hapvid", which is why we encourage you to let us know if videos or comments on the site violate your privacy or sense of safety.


If someone has posted your personal information or uploaded a video of you without your consent, you should contact the uploader and ask them to remove the content. If you can’t reach an agreement with the uploader, or if you're uncomfortable contacting them, you can request to have the content removed based on our privacy guidelines


Criteria for removing content


Our Privacy guidelines provide a detailed explanation of our privacy complaint process and the factors we take into account when evaluating privacy claims.


For content to be considered for removal, an individual must be uniquely identifiable. If you want to use the privacy complaint process make sure that you are uniquely identifiable within the content you seek to report before proceeding. When assessing if an individual is uniquely identifiable, we consider the following factors:





      • Image or voice







      • Full name







      • Financial information







      • Contact information







      • Other personally identifiable information




When you report a privacy complaint, we consider the public interest, newsworthiness, and consent as factors in our final decision.


 


Tips on how to protect your privacy on "Hapvid":





      • Think carefully before you post personal information.This includes things like the town you live in, where you go to school, and your home address.







      • protect your account data and don’t share your password with others. "Hapvid" employees will never ask you for your password. Don’t be fooled if someone contacts you pretending to be from "Hapvid".







      • Get permission first. As a rule of thumb, you should get permission before filming other people or posting their personal information.







      • Visit our privacy and safety setting page for a list of tools that you can use to manage your content and experience on the site.







      • Check out best practices for keeping your "Hapvid" account secure.




 


Policy on impersonation


Activities such as copying a user's channel layout, using a similar username, or posing as another person in comments, emails, or videos may be considered harassment. In cases where our team determines that an account was established to impersonate another channel or individual, the account will be removed.


Impersonation can happen on "Hapvid" in two ways: impersonation of a channel or an individual.


Impersonation of a channel


A user copies a channel’s profile, background, or text, and writes comments to make it look like somebody else’s channel posted the comments. If you feel that yours or another creator's channel is being impersonated, please visit our reporting tool


Impersonation of an individual


A user creates a channel or video using another individual's real name, image, or other personal information to deceive people into thinking they are someone else on "Hapvid". If you feel that you are being impersonated report it using our web form


What doesn’t count as impersonation


Impersonation does not include channels or videos pretending to represent a business. In this case, you may want to consider submitting a legal complaint via our legal reporting forms


Child endangerment policy


Uploading, commenting or engaging in any type of activity that sexualizes minors will immediately result in account termination.


In cases where a video contains child sexual abuse imagery, our team will report it to NCMEC, who in turn works with global law enforcement agencies.


Reporting child endangerment


If you believe that a child is in imminent danger, you should reach out to your local law enforcement agency to report the situation.


Here are two ways that you can report child endangerment for "Hapvid" to review:





      • Flag the video: Report videos that contain sexually inappropriate content involving minors by flagging the video.







      • File an abuse report: If you have found multiple videos, comments, or a user’s entire account that you wish to report, please visit our reporting tool where you will be able to submit a more detailed complaint.




If we believe a child is in danger based on content that has been reported to us, we will assist with investigations into the content by law enforcement, when appropriate.


Adult themes in family content 


"Hapvid" is home to videos that are intended to educate and entertain families. Videos that are made to appear as family content but contain adult themes will likely be age-restricted so that only people over 18 can view the content. Videos that mislead viewers by appearing to be family content but contain sexual themes or obscene content are prohibited by "Hapvid" and will be removed.


Additional policies


Vulgar language


Some language is not appropriate for younger audiences. Use of sexually explicit language or excessive profanity in your video or associated metadata may lead to the age-restriction of your video.


Inactive accounts policy


In general, users are expected to be active members within the "Hapvid" community. If an account is found to be overly inactive, the account may be reclaimed by "Hapvid" without notice. Inactivity may be considered as:





      • Not logging into the site for at least six months







      • Never having uploaded video content







      • Not actively partaking in watching or commenting on videos or channels




Encouraging Terms of Service violations


If you post content that encourages other users to violate our Terms of Service, the content may be removed, your account may be penalized, and in some cases, your account may be terminated.


Age requirements on "Hapvid" Accounts


Below are the minimum age requirements to manage your own "Hapvid" Account. In countries where a family link is available parents can help their children create and manage a "Hapvid" Account. When a child reaches their country’s minimum age, they can manage their own account.


Find your country’s age requirement


For all countries not listed below, 13 is the minimum age to manage your own "Hapvid" Account.


Asia





      • Japan: 13+







      • South Korea: 14+




Europe





      • Austria: 14+







      • Belgium: 16+







      • Bulgaria: 16+







      • Croatia: 16+







      • Cyprus: 16+







      • Czech Republic: 16+







      • Denmark: 13+







      • Estonia: 16+







      • Finland: 16+







      • France: 16 +







      • Germany: 16+







      • Greece: 16+







      • Hungary: 16+







      • Ireland: 16+







      • Italy: 16+







      • Latvia: 16+







      • Lithuania: 16+







      • Luxembourg: 16+







      • Malta: 16+







      • Netherlands: 16+







      • Poland: 16+







      • Portugal: 16+







      • Romania: 16+







      • Slovakia: 16+







      • Slovenia: 16+







      • Spain: 16+







      • Sweden: 13+







      • United Kingdom: 13+




North America





      • Canada: 13+







      • Mexico: 13+







      • United States: 13+




Oceania





      • Australia: 13+







      • New Zealand: 13+




South America





      • Argentina: 13+







      • Brazil: 13+







      • Chile: 13+




 


Service-specific age requirements


Some "Hapvid" services have specific age requirements. Here are a few examples:





      • "Hapvid" Payments: Most forms of payment are restricted to users who are 18 or older.